These terms and conditions of sale (hereinafter referred to as "terms and conditions of sale") govern the agreement between the company Incredible World Unipessoal,lda with address at Rua da Eira 15,Estrada Velha da Ribeira Grande, Azores, Portugal, duly registered with the commercial registry of Ponta Delgada ("Incredible World Unipessoal Lda") and the customer ("customer") formalized through www.traderportugal website (the "website") for the purchase of Unequal products through the website.
2. PROCUREMENT PROCEDURE
2.1. eligibility to purchase
To perform an order through the website, the customer must be 18 years or older, and be the final consumer. Minors are expressly excluded.
2.2. how to place an order
To perform an order through the website of the Trader Portugal, it is necessary to follow the following steps:
Choose the products you want and add them to "my bag". Still in the box Inserts the information about delivery and billing. Choose a payment method and click "Send order". When activating the button "Send Order" in the form of orders, the customer fully and unreservedly accept all of the terms and conditions of Sale as indicated on the website at the time of purchase.
Make the payment. If the payment is authorized, the client will receive a confirmation of reception of the order. With the exception of the circumstances described in sections 2.3 and 2.4 below, this confirmation constitutes acceptance by the Trader Portugal customer and creates a binding agreement between the customer and the Trader Portugal.
It is recommended that the client print and/or save a copy of the terms and conditions of sale when perform the order.
Will be sent a copy of the confirmation of reception to the Customer's email address. It is recommended that you print or download a copy for possible future reference. The Unequal may change the terms and conditions of sale at any time without prior notice to the client. However, the Trader Portugal will announce those changes on the website. In addition, once the customer has received confirmation of reception of the order by the Trader Portugal, the terms and conditions of Sale applicable to that order will not be changed.
2.3. product availability
The completion of an order made via the website is subject to the availability of garments. The Trader Portugal makes every effort to ensure the stock of all garments for sale.
If the product requested is not available or does not exist in "stock", the customer will be informed by email and refunded the amount paid within 30 days after payment.
2.4. Unequal law to cancel or do not accept an order
The Trader Portugal reserves the right to reject orders, as well as cancel or do not accept an order confirmed for the following reasons, among others:
There was a technical error or prices on the website at the time at which the order. Please try later
The product requested is not available.
The billing information provided were incorrect or by check.
Security systems indicate that the package is abnormal or could be fraudulent.
There is reason to believe that the client is under the age of 18 year.
After 3 attempts, the Trader Portugal failed to deliver your order at the address indicated.
If an order is cancelled for any of the reasons above, the Trader Portugal refund (if applicable)the value of the order. Except in certain circumstances, the delivery costs are never refunded.
2.5. data verification
Before processing an order made by the client, the Trader Portugal can check customer data. This can mean checking the address, and the client's solvency, and if this is involved in some kind of fraud. Regarding potential fraud, the Unequal may use a partially automatic checking all purchases to filter those that considers abnormal or suspicious and those that are suspected of fraud. Orders suspicions of fraud will be investigated and the customer may be reported to the competent authorities, which may be rendered.
3. price and payment
3.1. prices and currency
The prices and offerings presented on the website include value added tax ("VAT") and are only valid for orders made online via the website. These prices and offers may not match those available at other stores Trader portugal partners around the world.
The prices are indicated in euro. If the customer change the delivery country to navigate on the website, prices may thereafter be presented in a different currency.
The Trader Portugal reports that changing the delivery country can have an impact on price due to exchange rate or prices specific to that country.
3.2. payment method
To pay for the order, the customer may use the following credit or debit cards: Visa, Visa Electron, MasterCard, American Express or PayPal. The collection will be made after confirmation of the order.
3.3. price changes
The prices indicated on the website are subject to change. The Trader Portugal reserves the right to change prices without notice. However, as soon as we receive confirmation of receiving an order by the Trader Portugal, the price to be paid in respect of that order will not be changed.
The Trader Portugal reports that despite careful updates made to the website, the prices indicated may contain errors. Any prices shown with error will be corrected as soon as possible and will not be binding on the Trader Portugal.
3.4. value added tax
In order to comply with the current regulations for distance selling with VAT, assuming that deliveries take place in the Member State indicated on the delivery address.
Thus, any purchase made on the website will be subject to VAT. VAT will be charged at the rate in force in the Member State legal where the goods of a particular parcel should be delivered.
Customers resident in territories without application of VAT: according to the Trader's VAT policy Portugal, will charge VAT to customers in these areas to do shopping on the website when making an order.
4.1. delivery: When and where
Deliveries are made Monday through Friday. Not if they deliver on weekends or on public holidays. Orders can be delivered only in private residences or in companies.
Deliveries are carried out during normal working hours. Thus, to facilitate delivery, customers are asked to indicate the address of work or any other address you can be someone to receive the package.
4.2. delivery time
Orders are normally delivered within 4 to 7 business days. The timetable for deliveries is usually served, and although Trader Portugal can't guarantee punctuality, all orders are delivered, not later than 30 days after the date of confirmation of reception of the order. As soon as the package is sent, the client receives an email notification with the expected delivery date.
In cases where the products are of foreign partners the Lead Time may be higher, to inform the customer.
4.3. checking on reception
The customer must check the condition of the packaging on delivery. If the packaging is damaged, the client should not accept the delivery. The amount payable for the purchase and the delivery costs will be refunded to the customer as soon as the warehouse has processed the return of products. The Trader Portugal States that it is necessary to check the delivery within a reasonable period of time after the reception. In case of not being received any notice of rejection of products within 30 days after delivery, the Trader Portugal considers the customer accepted the delivery. This does not affect the customer's right to return or Exchange any order, as defined in section 6below.
5. DELIVERY COSTS
Delivery charges apply to each order. The exact costs of each delivery depend on the country of destination. In countries outside of the European Community the Trader Portugal does not support the customs duties to be charged, getting the same on behalf of the client.
6. returns and exchanges
6.1. Devolution of non-conforming products
The customer has the right to return defective or non-conforming products. The client offers 2 months after the detection of non-conformity of the product to inform a Trader Portugal about the defect or lack of conformity and return the product to the Trader Portugal
If the customer return a product because it is defective or is not in compliance and the return is approved, the Trader Portugal shall reimburse the value of the product and the delivery costs, as well as the direct costs incurred by the return, within thirty (30)days after receiving the returned product in Trader Portugal.
Notwithstanding the foregoing, the customer enjoys the rights as a consumer under the mandatory consumer protection law.
6.2. product returns for any reason (right of withdrawal)
If, for any reason, the customer is not satisfied with products purchased, will have 30calendar days from the date of delivery to return the product without having to explainthe reason for return. The customer can return the product purchased, provided that:
The product has not been washed or used in any way (other than reasonable wear and tear due to verification and/or product testing).
The product is complete (two elements that form a pair must be returned together).
The product must be returned and the customer must assume the expenses of this return. Products must be returned in its original packaging and with the respective labels, along with the applicable Refund. After a satisfactory inspection of the goods returned, the Trader Portugal will refund the price of the product within thirty (30) days after the reception of the order cancellation and notification of return of the product by the customer. The delivery costs are never refunded (except in the case of incorrect or defective items); the client must also pay the costs of return.
6.3. Return of products
At this point, it is not possible to perform the exchange of products. To obtain a product in another color or size, the customer must return the original article and make a new order through the Web site of Trader Portugal.
6.4. refunding of offers
To return a product received as gift, the client to contact the buyer and ask you to follow the procedures of return. The refund will be made in the original method of payment.
6.5. information about refunds
The reimbursement will be effected in the same manner as the original payment.
The Trader Portugal will not make any refund until the return of the product and check the condition of the same in the warehouse; how you check the condition of there turned product, the customer will be refunded the relevant amount within thirty (30)days after receiving the returned product in Trader Portugal
7. conditions for PROMOTIONAL CODES
7.1. when using promotional codes in accordance with the respective terms and conditions, these apply only to a discount on a purchase of a single commodity or a discount on a package for the time indicated in the promotional code.
7.2. The promotional codes are personal and not transferable. Can only be used for purchases on the website. The customer may not sell, trade or assign the promotional code. The promotional code cannot be loaded or disseminated through Web sites or other media making public offerings, gifts, sales or exchanges. Promotional codes cannot be used for commercial purposes.
7.3. you can only use one promotion code per product and per order. Promotional codes may not be combined with any other special offers or promotions.
7.4. The promotional codes cannot be redeemed for cash.
7.5. the Trader Portugal does not have any obligation to reissue or redeem promotional codes. However, if the Trader Portugal decide of their own accord to reissue or refund promotional codes, you will need the promotional code from client to do. Thus, the client who always store a copy of the promotional code, without which it is not possible to reemit it or refund you in case of loss.
7.6. the Trader Portugal reserves the right to cancel immediately a promotional code if you suspect is being used in violation of one of the above conditions, in any other way inappropriate or if it has reasonable grounds to cancel it.
8. VALIDITY of the OFFER ("SALES promotion")
The promotional offers presented on the website to increase sales of particular products are valid only during the time in which they appear on the website, unlessotherwise specified in the same.
9.1. these terms and conditions of sale define the full extent of the obligations and responsibilities of Trader Portugal with regard to the supply of products. There are no warranties, conditions or other terms that are binding on the Trader Portugal, except as expressly stated in these terms and conditions of sale.
9.2. Subject to clause 9.4, the aggregate maximum liability of one party against the other on any kind of claim or in connection with these terms and conditions of sale, whether in terms of contract, warranty, condition, tort, strict liability, law or otherwise, SHALL BE LIMITED to the amount paid to the "TRADER PORTUGAL" for the PRODUCT in QUESTION.
9.3. Subject to clause 9.4, whether due to BREACH OF CONTRACT, warranty, condition, tort, strict liability, LAW OR OTHERWISE, NEITHER PARTY WILL BE LIABLE under any circumstances in relation to the other for ANY SPECIAL, consequential, incidental or INDIRECT DAMAGES.
9.4. nothing in the present terms and conditions of sale shall limit or exclude the liability of Trader Portugal for (i) death or personal injury caused by the negligence ofTrader Portugal, (ii) fraud, (iii) any breach of the obligations implied by applicable compulsorynational laws or (iv) any liability which cannot be excluded by law.
10. PERSONAL DATA PROTECTION
Customers are informed that their personal data will be included on Trader Portugalproperty files for commercial purposes, customer relations management, advertisingand commercial prospecting, including sending (by mail, e-mail or other electronicmeans) for commercial messages concerning products, services, offers, promotions and news from the Trader Portugal group.
For objectives directly related to the processing of personal data, the customer'spersonal data may be transmitted to other companies in the Group Portugal Trader, which may be located outside the European economic area (EEA), including countriesthat do not have a comparable level of data protection. The Trader Portugal and any third parties to whom the personal data transmitting Portugal Trader will implement and maintain technical and organizational security measures, that are appropriate and sufficient to prevent the processing of personal data on: (a) violation of these terms and conditions of sale or of the applicable data protection laws; and (b) any loss, destruction or accidental damage of personal data.
The client can exercise the rights of access, rectification or objection to the use of your personal information through a written request sent to Trader Portugal (Portugal), or by e-mail to firstname.lastname@example.org. The client guarantees that your personal data provided to Trader Portugal are correct and reliable.
Purchases made through the website of Portugal and Trader under these terms and conditions of sale are subject to Portuguese legislation.
11. APPLICABLE LEGISLATION
Purchases made through the website of Portugal and Trader under these terms and conditions of sale are subject to Portuguese legislation.
12. COMPETENT JURISDICTION
Any dispute or discrepancy arising from the application or interpretation of these term sand conditions of sale, as well as the contracts that are part of the same, shall be resolved in the courts of the city of Ponta Delgada, Portugal, which will have exclusive jurisdiction over any other jurisdiction. However, if the client enjoy the status of consumer under Portuguese law for the defence of consumers and users, the competent courts shall be those of the consumer's place of residence in Portuguese territory.
13. Contact us
For any question or incident related to an order, the customer may contact the Trader Portugal.
Linking to the number +351 917875917 from Monday to Friday (except public holidays) from 10:0 to 7:0 pm
Through the Contacts section of the website
By e-mail, by sending a message to email@example.com
For more detailed information about returns, query the Help section Trader Portugaland carefully follow the instructions.